Returns & Exchanges
We want you to love your Lisa Gozlan pieces, which is why we offer a 14-day return window for all eligible jewelry and accessories. Please ensure items are unworn and in their original packaging to qualify for a refund or store credit.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in the original Lisa Gozlan jewelry box and shipping mailer to ensure they are protected during transit.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our team receives and inspects your return, we will process your refund to the original payment method or issue store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing